Delicious home-made food and cakes at JRs Cafe

Company Statement of Purpose


Company Vision

  • JR Zone will be the preferred indoor activity play area on the Isle of Wight


Company Mission

  • We will offer fun play activities for all ages, driven by OUTSTANDING customer service
  • We will provide and maintain excellent equipment and facilities
  • We will offer a wide choice of top quality food and drinks
  • We will add value by offering a diverse range of special activities for our customers


Company Attitude

  • We are a can-do company: we strive to satisfy any customer requirement
  • We believe that simply meeting our customers' expectations is not enough: we enjoy consistently trying to exceed them
  • We believe in developing continuing relationships with customers by offering fun for all ages


Company Character

  • We are always friendly and approachable, whilst being thoroughly professional
  • We are proud of what we do, both as a company and individually


Company Values

  • We always work as a team, and all employees operate as integral and mutually respected members of that team
  • We believe in absolute honesty and integrity in all matters
  • We will not do anything in the name of the company of which we're not proud
  • We don't make promises we can't keep
  • When we make a mistake, we admit it and correct it without question. Then we learn from it to make sure we don't make the same mistake again
  • We do not moan about problems, we find solutions and use them to improve our operations


Company Commitment to Employees

  • We will provide our employees with a dynamic, challenging, rewarding and safe work environment, where pride and excellence are the hallmarks of our operations
  • We will treat every employee as an individual, and give them the opportunity, support and training to develop their potential